Bamboo Cricket Inbound Email Management helps you capture all the reply emails that come in from your website, your email marketing campaigns, or direct inquiries, so you can efficiently process them and respond to your customers.  Show me Inbound Email Management >>

Bamboo Cricket Live Chat is online software that facilitates communication with your customers and website visitors in real-time. Live chat is a cost-effective online tool that helps you sell your product online and give superior customer support service. Show me Live Chat >>
Our application is filled with functionality that does a lot of the heavy lifting when it comes to communicating with customers and keeping your data up to date. Plus, our team of knowledgeable staff provides an unprecedented level of support whether you use the application on a self-serve basis, full-service basis or somewhere in between.
Save Money
A web-based application that is easy to set-up and use and is more cost-effective than a 1-800 telephone service.
Improve Efficiency
A structured workflow to make your customer service staff as efficient as possible to guarantee a position ROI.
Save Time
Integrated data capture capabilities, plus a knowledgebase that you can continuously expand for faster answers.
Detailed Reporting
Management reporting shows volume and staff efficiency, to help you make informed business decisions.

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