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                        News and Articles

                        The opportunity under our corporate nose: Results of our 2011 email responsiveness survey

                        October 1, 2011
                        By Scott Hornstein

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                        Commentary of Email Responsiveness Survey

                        October 1, 2011
                        By Andrew Schulkind of Andigo New Media

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                        Please Reply

                        April 12, 2011
                        By Corbett Barr
                        "Instead of “do-not-reply,” try a “please-reply” address.  I love every interaction I have with customers, because I know that every interaction is an opportunity to win someone over."

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                        Email Marketing: The Reply Problem

                        March 15, 2011
                        by Scott Cohen
                        "Help me understand something. What good does it do your company if you have a statement like this in your email:
                        “Please DO NOT CLICK REPLY, as the email will not be read.”"

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                        Continued Decline in Email Responsiveness Creates Enormous Opportunity

                        July 15, 2009
                        By Scott Hornstein

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                        Why email marketing deserves more respect

                        April 20, 2009
                        By G. Simms Jenkins
                         Article Highlights:
                        • Email marketers struggle against the perception that email is not worthy of serious budgeted dollars
                        • Rapp says the value of a single opt-in address is estimated at $118
                        • Many marketers fall short in maximizing the value of such opt-ins

                        + View Related Link
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