Made for Email Marketers

Bamboo Cricket's application was designed with the email marketer in mind.  Here are some KEY differentiators from traditional email customer service / support ticket management systems.
  • Integrated Change of Address data capture functionality
  • Integrated, multi-level unsubscribe functionality (User-defined Global, Division and List Level Unsubscribes)
  • Intelligent "correct" email address detection (instead of postmaster@, admin@, etc.)
  • Integrated re-set FROM address functionality
  • Ability to seamlessly integrate with a variety of ESP's / Database / CRM systems for data updates
  • Integrated SPAM filters
  • User defined, customizable and flexible business rules
  • Unique filtering / categorization workflow to help capture important information that may normally go undetected in Out of Office / Auto-reply messages
  • Various integrated parsing options so you can access the relevant message quickly (replies to outbound emails don’t come in as "cleanly" as contact form or direct email communications.)
  • Available in Self Service as well as Hybrid or Full Service support.  Additional support services can be requested on an as-needed basis.
  • Inbound email program reviews are conducted by people with an email marketing background – we give you helpful insight and recommendations to minimize your effort level and make the most of your inbound management program.
Click here for more information about the Inbound Email Management Workflow.
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CONNECT WITH YOUR CUSTOMERS!

  • Increase customer satisfaction
  • Retain customers
  • Grow revenue
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To contact us about our inbound email solutions and live chat product, please call us at

1-800-260-8050 ext 500
or email us at  sales@bamboocricket.com

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